Influencing Consumers Now

By: Connie Post
January 5, 2012

The retail landscape has changed dramatically in the last few years thanks to style influencers like Restoration Hardware. Among the retailer’s latest moves: a 680-page “Wish Book” that landed with a resounding “thud” in mailboxes across America this season. Like the September issue of Vogue, aka the bible of Fall Fashion, the sheer weight of Restoration’s publication commanded attention in the daily deluge of holiday catalogs. A lesson in brand strategy, the message to consumers was pretty simple: In a world of retail sameness, when it comes to the home category, Restoration Hardware is, well, Big!

While we’re on the subject of big news, have you heard the newest brand powerhouse knocking at the door? HGTV – with 47 million households across America watching at least one episode each week and an online presence that attracts more than 5 million unique visitors per month – has recently struck a deal with Bassett Furniture. Some speculate the move could potentially create the biggest consumer brand ever in the history of the home furnishings industry. And that brand will be fueled by a 24/7 media machine, which as of October, now includes the new HGTV Magazine for consumers published by Hearst.

So what? Well, you can bet these brand messages are, and will be, influencing your customers and potential customers with a constant diet of information about what’s in fashion on the home front. How are you combating all this content? What messages are you sending?

About Connie Post:
Retail design strategist, trend expert, author and idea merchant Connie Post understands what excites consumers and makes cash registers ring. As the standard bearer of visual marketing in the home furnishings industry for nearly three decades, she is responsible for the look of more than 18 million square feet of retail and wholesale space around the globe. An in-demand speaker and columnist, Post is regularly sought for her expert commentary, and the empowering message she brings to consumers everywhere: “A Beautiful Room Will Change Your Life.” Find more information about Connie at www.conniepost.com. Click here for more information about ColorPOST with Connie.

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